Privacy Policy | Dade Pest Solutions

Privacy Policy

Last updated: June 8, 2026

Dade Pest Solutions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us for pest control services. This policy is provided in compliance with the Florida Security of Communications Act (Fla. Stat. §934.03), the federal Electronic Communications Privacy Act (18 U.S.C. §§ 2510 et seq.), the Florida Digital Bill of Rights, and other applicable laws.

Florida Wiretapping and Communications Consent Notice

Florida is a two-party consent state. Under Florida Statute §934.03, it is unlawful to intentionally intercept, endeavor to intercept, or procure any other person to intercept or endeavor to intercept any wire, oral, or electronic communication without the consent of all parties to the communication.

By using this website, including our live chat feature, contact forms, and other interactive tools, you consent to the collection, recording, and processing of your communications and interactions as described in this policy. If you do not consent, please do not use these features and contact us directly by phone at 305-330-5565.

Phone calls to or from Dade Pest Solutions may be recorded for quality assurance and training purposes. By placing or receiving a call, you acknowledge and consent to such recording under Florida Statute §934.03 and applicable federal law.

Tracking Technologies We Use

This website deploys the following third-party tracking and communication technologies. These technologies activate only after you provide consent via our cookie consent banner, except where noted as essential.

Google Analytics 4 (GA4)

We use Google Analytics 4, provided by Google LLC, to analyze website traffic and user behavior. GA4 collects the following data:

  • IP addresses (anonymized before storage)
  • Pages visited, time on page, and navigation paths
  • Device type, browser, and operating system
  • Geographic region (city/country level, derived from IP)
  • Referring websites and search terms
  • Session and interaction events (clicks, scrolls, form interactions)

GA4 data is processed by Google and subject to Google's Privacy Policy at policies.google.com/privacy. You may opt out of Google Analytics tracking by declining cookies on our consent banner, or by installing the Google Analytics Opt-out Browser Add-on. GA4 is not loaded until you provide consent.

GoHighLevel (Chat, CRM, and Contact Forms)

We use GoHighLevel, provided by HighLevel Inc., to power our live chat widget, contact forms, and customer relationship management (CRM) system. GoHighLevel may collect and process:

  • Chat messages and conversation transcripts (which may be recorded)
  • Form submissions including name, phone number, email, and service address
  • IP addresses and device information
  • Behavioral data related to your interactions with chat and forms
  • Call data if you use click-to-call features

By initiating a chat conversation on this website, you consent to the recording and storage of that conversation under Florida Statute §934.03 and applicable federal law. GoHighLevel data is subject to HighLevel's Privacy Policy. The chat widget loads after you provide cookie consent. Contact forms are essential to site function and load regardless of cookie preference, but form data is only transmitted when you voluntarily submit a form.

Google Maps

Pages on this site that display maps use the Google Maps JavaScript API, provided by Google LLC. Google Maps may collect IP addresses and location data. This is an essential feature for displaying our service area and does not require separate consent beyond your use of the page.

Information We Collect

In addition to data collected through tracking technologies described above, we may collect:

  • Contact Information: Name, phone number, email address, and service address when you request a quote or schedule service.
  • Communications: Records of correspondence if you contact us by phone, email, live chat, or web form. Phone calls may be recorded as described above.
  • Service Records: Information about pest control services provided to your property.

How We Use Your Information

We use the information we collect to:

  • Provide, schedule, and follow up on pest control services
  • Respond to inquiries and customer service requests
  • Send service reminders, invoices, and promotional communications (you may opt out at any time)
  • Improve our website and service offerings through analytics
  • Comply with legal obligations including Florida Statute §934.03

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We share your information only with:

  • GoHighLevel (HighLevel Inc.): Our CRM and communication platform, for the purpose of managing customer relationships and service scheduling.
  • Google LLC: For analytics (GA4) and mapping (Google Maps) services.
  • Service providers: Trusted vendors who assist in operating our business, subject to confidentiality obligations.
  • Legal authorities: When required by law or to protect our rights.

Your Consent Choices

When you first visit our website, a consent banner will appear explaining our use of tracking technologies. You may:

  • Accept: All tracking technologies (GA4, GoHighLevel chat widget) will activate.
  • Decline: Non-essential tracking technologies will not load. Essential functions (contact forms, maps) remain available.

You may change your consent preference at any time by clearing your browser's local storage for this site or by contacting us directly. Note that declining cookies does not prevent GoHighLevel from processing data you voluntarily submit through contact forms.

Data Retention

We retain personal information for as long as necessary to provide services and comply with legal obligations. Analytics data is retained per Google's standard retention settings (up to 14 months). CRM and service records are retained for a minimum of 3 years for business and legal purposes.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Under applicable Florida and federal law, you have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information (subject to legal retention requirements)
  • Opt out of marketing communications at any time
  • Withdraw consent for tracking technologies by declining cookies

To exercise these rights, contact us using the information below.

Children's Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated effective date. Continued use of the website after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

CALL 305-330-5565